{"id":8115,"date":"2020-03-24T09:00:00","date_gmt":"2020-03-24T13:00:00","guid":{"rendered":"https:\/\/www.skyswitch.com\/?p=8115"},"modified":"2021-09-03T21:07:08","modified_gmt":"2021-09-03T21:07:08","slug":"skyswitch-teammate-technology-begin-microsoft-team-integration","status":"publish","type":"post","link":"https:\/\/skyswitch.com\/news\/skyswitch-teammate-technology-begin-microsoft-team-integration\/","title":{"rendered":"SkySwitch, TeamMate Technology Begin Microsoft Teams Integration"},"content":{"rendered":"\n

Additional Collaboration and Communications Capabilities Built for Business<\/em><\/p>\n\n\n\n

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Tampa, Fla., March 24, 2020<\/strong> \u2013 SkySwitch resellers will soon be able to make Microsoft Teams interoperable with the SkySwitch cloud voice platform, expanding the functionality and capabilities of both cloud-based services. The integration, made possible via a collaboration with TeamMate Technology, provides customers access to essential Microsoft services, including advanced workflow functionality from Office 365, and seamlessly uses the Microsoft Teams\u2019 softphone with the full range of SkySwitch cloud voice services.<\/p>\n\n\n\n

With the TeamMate Technology\u2019s TeamMate Connector, SkySwitch Resellers are able to extend SkySwitch\u2019s cloud voice platform to their customers within Microsoft Teams. The beta is available now. Resellers interested in joining the beta should apply using this form.<\/a><\/p>\n\n\n\n

\u201cThe Teams\u2019 calling features work just like any other telephone on the SkySwitch platform, maintaining rules, queues, voicemail and settings of each user. The combination of Microsoft Teams, SkySwitch and TeamMate Technologies enables users to place and receive calls over wired or wireless broadband connections via the Teams soft client running on a mobile device, tablet or desktop machine,\u201d said SkySwitch founder and President, Eric Hernaez.  <\/p>\n\n\n\n

Microsoft Teams is seeing rapid adoption by businesses and enterprises all over the world, with a recent 37 percent spike in daily users<\/a>, reaching up to now 44M daily active users. Additionally, with 50M Skype for Business users also needing to transition to cloud-based Unified Communications, as well as significant organic growth, Teams is rapidly making a strategic impact for many service providers, resellers and MSPs.<\/p>\n\n\n\n

\u201cOver the past 18 months, Microsoft has opened Teams to integrate with the existing phone systems\u2019 business use today,\u201d said TeamMate Technology founder, Micah Singer. \u201cThey did this first with the introduction of Direct Routing, allowing businesses to connect via SIP to the PSTN easily. The integration means that businesses don\u2019t have to decide between the phone system they like and the Team Collaboration\/UC tools they want. Now they can have them both.\u201d<\/p>\n\n\n\n

More recently, with the release of the Graph API, Microsoft has opened up access to workflows throughout Office 365. SkySwitch and TeamMate use these new integrations to connect the existing SkySwitch platform to Teams. To deploy Microsoft Teams, resellers\u2019 customers need to be using Office365 Enterprise versions E1, E3, E5 with the \u201cPhone System\u201d licensing, which comes standard with E5, or as an add-on to the others.  Microsoft has also announced that the \u201cPhone System\u201d feature of Teams will be available with Small Business licenses, such as Business Standard and Premium, at some point in the future.<\/p>\n\n\n\n

\u201cWhether you are leveraging Direct Routing to sell a SIP Trunk service, or going all the way to combine existing phone system intelligence into Teams, SkySwitch has the solution,\u201d added Hernaez. \u201cWith the TeamMate Connector, we\u2019re adding value to our cloud platform, providing additional functionality via Microsoft Teams to the company\u2019s Unified Communications service.\u201d<\/p>\n\n\n\n

About TeamMate Technology
<\/strong>TeamMate Technology<\/a> connects any business phone system to Microsoft Teams. Team collaboration \u2013 a significant evolution in communications technology \u2013 has created even more choices (and complexity) for the end user. Our mission is to allow the corporate phone system \u2013 on-premise, hosted, cloud, whichever flavor, as long it speaks SIP \u2013 to integrate seamlessly with other important communications tools used by businesses.<\/p>\n\n\n\n

About SkySwitch
<\/strong>SkySwitch<\/a> is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today\u2019s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  <\/p>\n","protected":false},"excerpt":{"rendered":"

Additional Collaboration and Communications Capabilities Built for Business Tampa, Fla., March 24, 2020 \u2013 SkySwitch resellers will soon be able to make Microsoft Teams interoperable with the SkySwitch cloud voice platform, expanding the functionality and capabilities of both cloud-based services. The integration, made possible via a collaboration with TeamMate Technology, provides customers access to essential Microsoft…<\/p>\n","protected":false},"author":7,"featured_media":10171,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13],"tags":[],"class_list":["post-8115","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/posts\/8115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/comments?post=8115"}],"version-history":[{"count":0,"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/posts\/8115\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/media\/10171"}],"wp:attachment":[{"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/media?parent=8115"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/categories?post=8115"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/tags?post=8115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}