{"id":9841,"date":"2021-06-01T22:44:00","date_gmt":"2021-06-02T02:44:00","guid":{"rendered":"https:\/\/www.skyswitch.com\/?p=9841"},"modified":"2021-09-07T22:34:30","modified_gmt":"2021-09-07T22:34:30","slug":"let-teams-connector-do-the-heavy-lifting","status":"publish","type":"post","link":"https:\/\/skyswitch.com\/blog\/let-teams-connector-do-the-heavy-lifting\/","title":{"rendered":"Let Teams Connector do the Heavy Lifting"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Connecting to Microsoft Teams with the Teams Connector by SkySwitch gives you the best of both worlds.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But what is the real heavy lifting that Teams Connector actually does? Andy Abramson had that same question.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Let Teams Connector do the Heavy Lifting\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/FUi3BsYNDdk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Video Transcript:<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Andy Abramson<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Why don\u2019t we talk a little about how it all works because it\u2019s not as simple as just, \u201cwe made it simple with the API\u201d, but there\u2019s a lot of heavy lifting going on behind the scenes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Micah Singer<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yeah, this is just to take a look under the hood.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All the interactions with Microsoft and the PBX and SkySwitch that we\u2019re doing with PMA technology is sitting in Azure Cloud and in multiple locations. And ultimately it\u2019s comprised of say three components.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One is a media path. So, it\u2019s from the same SkySwitch platform you\u2019re using today through a gateway SBC into Microsoft Teams. It makes sense to choose a gateway that\u2019s near the customer. So US East, US West, I think will be the two that are prominent in this crowd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Two: Then what we\u2019re also doing is maintaining registration subscription. Some of the features that Corey was showing you were based on getting the standard; turning Teams into a softphone and means it has to act like a softphone. And that\u2019s what we\u2019re mimicking with the teammate connector.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The third part is really the provisioning; what\u2019s happening on the Microsoft side. So the interfaces, this branding portal, and the other places you build your business customers; we\u2019re talking scripting into PowerShell which is pretty complex at this point.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">PowerShell is old technology; a lot of people know it. And then using extensively with this graph API, which is relatively new, and that\u2019s how we build the teams app and how you showed your businesses their end users\u2019 portals, and so forth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can pass real-time information to the user in different parts of the Teams activity feed, so you get a banner pop up on your cell phone; things people are used to.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the other side, this is SkySwitch domain but is PBXs trunks. The underpinning technology is direct routing. It\u2019s using direct routing, which, is in the media all the time these days. We\u2019re leveraging that.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Corey Stoker<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Right, and you can get direct routing in different ways, but it doesn\u2019t give you near the functionality that Teammate will give you. Essentially, you get another PBX user in your phone\u2019s tab, where Teammate is registered. All of the functionality of the PBX can essentially be integrated into pre-call for that user. So you can still go through auto attendance, routing users, and all that.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Teams Connector by SkySwitch is designed to do all the heavy lifting so you don\u2019t have to. Want to see what else Teams Connector can do for you? Watch the full webinar&nbsp;<a href=\"https:\/\/www.skyswitch.com\/webinar-rewind-connect-easier-to-microsoft-teams-with-the-new-teams-connector\/\">right here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Connecting to Microsoft Teams with the Teams Connector by SkySwitch gives you the best of both worlds.&nbsp; But what is the real heavy lifting that Teams Connector actually does? Andy Abramson had that same question.&nbsp; Video Transcript: Andy Abramson Why don\u2019t we talk a little about how it all works because it\u2019s not as simple&hellip;<\/p>\n","protected":false},"author":7,"featured_media":10278,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-9841","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/posts\/9841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/comments?post=9841"}],"version-history":[{"count":0,"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/posts\/9841\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/media\/10278"}],"wp:attachment":[{"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/media?parent=9841"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/categories?post=9841"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/skyswitch.com\/wp-json\/wp\/v2\/tags?post=9841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}